Mail delivery (with tracking, products within 2.5cm in thickness)

• Nationwide flat rate ¥290
  *Cool delivery and date and time specifications are not available.

standard postage

• Honshu/Shikoku ¥770
• Hokkaido, Kyushu, Okinawa ¥990
  *Cool delivery costs ¥220 separately.

Free shipping conditions

• Total order amount ¥15,000 or more
  *Cool delivery costs ¥220 separately.

Precautions when purchasing multiple items

• You can only select one shipping method.
• You cannot select a delivery method that is not displayed on the "Shipping method" screen at checkout.

Timed delivery

• Morning (until 12:00)
• 14:00-16:00
• 16:00-18:00
• 18:00-20:00
• 19:00-21:00

If you wish, please enter your desired time slot in the notes section. Please note that items delivered by Nekopos do not support date and time specifications. (The notes section will be displayed on the cart screen)

Delivery days

Within 3-5 business days. Please note that depending on your order, we may deliver two items.

About returns

If the product is damaged or defective, we will promptly replace it. Please contact us via email within 8 days of receiving the product. Please refrain from returning items due to customer's convenience.

• Credit card
  VISA, Master Card, American Express, JCB, Diners Club, Discover

• ID payment
  Amazon Pay, Apple Pay, Google Pay, Shop Pay, LINE Pay, Merpay, Alipay

• Smartphone payment
  PayPay, d payment, Rakuten Pay, au Pay

• Convenience store payment 7-Eleven, Family Mart, Lawson, Ministop, Daily Yamazaki

• others
  PayPal, Pay-easy, bank transfer

*Customers are responsible for paying various fees.

Payment deadline

• Until 7 days after ordering.


• If we cannot confirm your payment, we may cancel your order.


• Items will be shipped after payment has been confirmed, so please place your order well in advance of the date.

Regarding our food and beverages, we ship products that have a shelf life of two months or more from the date of shipment. (Mead, wine, liqueurs and spirits do not expire)

We do not provide invoices or receipts. If you require a receipt, please indicate so in the remarks column when ordering. If there is an address or a proviso, please fill it in as well.

If there is no designation, we will issue the address as "orderer's name" and the proviso as "product fee".